THE LATEST
BT CLOUD VOICE OFFERS

BUNDLED WITH BOTH BT BUSINESS BROADBAND AND BTNET ETHERNET

The Network Union recommends BT Cloud Voice. We're a Premier Partner and experts across licences, call packages and hardware.

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There's a better way to buy BT Cloud Voice. We’ll show you how to engage with BT Business to make your purchase at the best possible cost. As standard in 2019, we are applying 10% discount with free/discounted licences and handsets.

How it works?

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How much does BT Cloud Voice cost?

  • A 1-year basic licence starts at £6.00 through to high end Collaborate full functionality licences at £17 per month depending on contract terms.
  • Add-ons are available at any time throughout contract where required.
  • All licence costs are per user, per month. There is a £100 connection charge which is waived when purchasing Internet services.
  • An assigned number is required for most functions, charged at £1 per connection and 50p rental.
  • BT have chosen Polycom as their partner of choice.
  • Basic handsets are available through to LCD driven displays and DECT phones.
  • Conference phones and BT ATA (analogue to IP) options are also available.
  • All devices are configured and tested to ensure call quality and customer experience is high.

DON'T FORGET OUT 10% CASH REBATE OFFER ON ALL ORDERS

Includes licence costs only. Calling packages not included.

What are some example BT Cloud Voice offers?

What is BT Cloud Voice?

AN OVERVIEW OF BT CLOUD VOICE

What are the BT Cloud Voice Basic, Connect and Collaborate licence costs?

BT Cloud Licence costs.

Complete standard licence costs available from the link above.

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The calling plan and minute costs for BT Cloud Voice.

  • All calling plans are shared across users and are not applied at an individual level.
  • A UK and International package must be selected. If your business does not make calls outside of the UK, pay as you go is selected.
  • Minutes range from 500 through to 60,000 with a further unlimited option.
  • Note that our current discount offer only applies to the license costs, not calling packages.

What are the BT Cloud Voice calling plan costs?

The Call Plans PDF.

Above, the link to BT Cloud calling plans.

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Discuss your requirements with an expert?

  • Our BT Partner agreement means we do not work in isolation.
  • We’ll involve a member of our BT support team.
  • We’ll walk you through the licence options and considerations with regards to ensuring connectivity is fit for purpose.
  • Face to face UK wide workshops are an option for licence discussions over 9 users. Conference calls for less than 9 users are our default.
  • Use Livechat now to ask any questions.

NETWORK UNION IS A BT PREMIER PARTNER

All contracts, billing and support are provided directly by BT Business.

How we technically account manage your Cloud Voice business?

We’ve taken the time to become Cloud Voice experts. Where your requirements consist of 9 users or above, we’re available for UK wide workshops where we’re able to analyse your LAN infrastructure, your Internet connectivity and traffic profile to establish whether your site is ready for Cloud IP communications.

Below 9 users, we conduct the same pre-sales activities via conference call. There are always exceptions, if you feel your business would benefit from a face to face workshop but your users base is less than 9, get in touch. We’re nice people.

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Ongoing Technical Account Management

  • Ordering Cloud Voice via the BT channel means our technical account managers become your point of contact during contract. (We all use Cloud Voice by the way)

Cloud Voice Delivery, Project Management and Change control

All of our team are technically biased. This is perhaps a major difference vs. the BT direct sales team. At Network Union, we understand the dependancies of Cloud services and what it means to ensure the underlying infrastructure is fit for purpose. We’ve taken the time to gain clarity on the order process together with each and every feature.

And, we’re offering 10% discount across all licences.

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BT Cloud Voice design example

Above. BT Cloud Voice in action.

Why do companies buy their BT Cloud Voice services via the Partner Channel?

The Network Union is a BT Premier Partner with some of the most comprehensive knowledge of BT processes outside of BT Business. We can make sure you take advantage of any available, offers, deals and the very latest pricing from BT Business. In the most recent financial year, we’ve placed hundreds of Cloud Voice licence orders, the most recent of which was for Woodrush High School.

Faye Parker from Woodrush was looking to replace an ageing ISDN based phone system to reduce costs, increase capability and leverage their existing BTNet leased line. Network Union helped Woodrush by gaining an understanding of features, explaining the pitfalls and opportunities with Cloud and are now working to implement alongside BT project management.

We have also managed to gain a better price point for Woodrush vs their existing local business contacts by applying further discounts available as a Network Union BT client.

The same applies to another recent win with Vale Garden Houses. We were engaged as an alternative to their local business relationship. Vale leveraged our technical presales expertise to provide confidence that their current requirements were translated into the right BT Cloud Voice capability.

Not only did we inspire confidence in the sales process, we were also offering the best pricing across their Cloud Voice requirement.

With every client we work with, we apply the following sales process.

1. Evaluation of existing connectivity and telephony services to ensure migration to Cloud is seamless and captures any important features.

2. Consideration of migration where existing ISDN charges apply, our team will apply to BT finance requesting any early termination fees to be waived.

3. Based on licence type, required handsets and calling minutes, our BT resources will look at the latest available offers and deals.

4. Ongoing support with dedicated account management via Network Union. However, this does not mean you cannot approach BT directly for support where required. In the event an issue or problem occurs, we are able to escalate into our own BT team based in Sevenoaks.

Outside of Cloud Voice, what other capabilities are offered?

IP COMMS

WAN / SIP / TRADITIONAL TELEPHONY / LAN / WIRELESS / CALL RECORDING / MERAKI

INFRASTRUCTURE

DATA CENTRE / SERVERS / VIRTUALISATION / STORAGE / DATA MIGRATION / BACKUP / CONTENT FILTERING / SECURITY AND PCI COMPLIANCE

CLOUD SERVICES

BT COMPUTE IAAS / PRIVATE CLOUD IAAS / OFFICE 365 INTEGRATION / DESKTOP VIRTUALISATION / MICROSOFT AZURE

MANAGED SERVICES

MPLS / VPLS / ETHERFLOW ETHERNET / BTNET LEASED LINE / CLOUD / SECURITY

THE FACTS

24/7 SERVICE DESK / TECHNICAL EXPERTS / ITIL3 PROCESSES / ISO27001 SECURITY / ISO20000 ITSM / EVENT MANAGEMENT / IL3 / GPG13 SERVICES / 3RD PARTY MANAGEMENT

WHAT DO WE NEED TO PURCHASE CLOUD VOICE?

Contact Us