To validate our approach, our company is listed on the BT Partners page.
BT Partners do not own any end to end customer contracts. In other words, we technically manage your account, but your order is placed directly with BT - BT provides product support and billing, just as they would if you ordered directly.
The Network Union is a Premier Partner of BT. We’re Cloud Voice experts with complete knowledge of available licences, call bundles and the required connectivity to enable a consistently excellent service.
The available feature set ranges from simple call forwarding to transfer, team, pick up, voicemail, hunt group searching and auto attendant. Cloud Voice offers your users a local presence wherever they are based via a geographical number all connected to their phone, tablet, PC or desk phone. In conjunction with BT Broadband, nationwide Wifi Hotspot access is provided saving on 3G and 4G mobile costs.
All user feature packs can be designed for your users to tailor the service specifically for your needs. With engineer installation together with cabling and LAN switch deployment (where required), BT is well positioned to offer an end to end service.
To round off the BT Cloud Voice proposition, call costs have been simplified to operate across your entire user base. With Cloud Sharer Plans, bulk calling minutes are purchased for use across your business rather than an individual user cost.
The Cloud Service hub has been created from the ground up, designed to operate as a single team with provisioning and technical support operating as a single unit.
We’ve taken the time to become Cloud Voice experts. Where your requirements consist of 9 users or above, we’re available for UK wide workshops where we’re able to analyse your LAN infrastructure, your Internet connectivity and traffic profile to establish whether your site is ready for Cloud IP communications.
Below 9 users, we conduct the same pre-sales activities via conference call. There are always exceptions, if you feel your business would benefit from a face to face workshop but your users base is less than 9, get in touch. We’re nice people.
Ordering Cloud Voice via the BT channel means our technical account managers become your point of contact during contract. (We all use Cloud Voice by the way)
All of our team are technically biased. This is perhaps a major difference vs. the BT direct sales team. At
And, we’re offering 10% discount across all licences.
Above. BT Cloud Voice in action.
WAN / SIP / TRADITIONAL TELEPHONY / LAN / WIRELESS / CALL RECORDING / MERAKI
DATA CENTRE / SERVERS / VIRTUALISATION / STORAGE / DATA MIGRATION / BACKUP / CONTENT FILTERING / SECURITY AND PCI COMPLIANCE
BT COMPUTE IAAS / PRIVATE CLOUD IAAS / OFFICE 365 INTEGRATION / DESKTOP VIRTUALISATION / MICROSOFT AZURE
MPLS / VPLS / ETHERFLOW ETHERNET / BTNET LEASED LINE / CLOUD / SECURITY
24/7 SERVICE DESK / TECHNICAL EXPERTS / ITIL3 PROCESSES / ISO27001 SECURITY / ISO20000 ITSM / EVENT MANAGEMENT / IL3 / GPG13 SERVICES / 3RD PARTY MANAGEMENT