We’ve taken the time to become Cloud Voice experts. Where your requirements consist of 9 users or above, we’re available for UK wide workshops where we’re able to analyse your LAN infrastructure, your Internet connectivity and traffic profile to establish whether your site is ready for Cloud IP communications.
Below 9 users, we conduct the same pre-sales activities via conference call. There are always exceptions, if you feel your business would benefit from a face to face workshop but your users base is less than 9, get in touch. We’re nice people.
Ordering Cloud Voice via the BT channel means our technical account managers become your point of contact during contract. (We all use Cloud Voice by the way)
All of our team are technically biased. This is perhaps a major difference vs. the BT direct sales team. At
And, we’re offering 10% discount across all licences.
Above. BT Cloud Voice in action.
The Network Union is a BT Premier Partner with some of the most comprehensive knowledge of BT processes outside of BT Business. We can make sure you take advantage of any available, offers, deals and the very latest pricing from BT Business. In the most recent financial year, we’ve placed hundreds of Cloud Voice licence orders, the most recent of which was for Woodrush High School.
Faye Parker from Woodrush was looking to replace an ageing ISDN based phone system to reduce costs, increase capability and leverage their existing BTNet leased line. Network Union helped Woodrush by gaining an understanding of features, explaining the pitfalls and opportunities with Cloud and are now working to implement alongside BT project management.
We have also managed to gain a better price point for Woodrush vs their existing local business contacts by applying further discounts available as a Network Union BT client.
The same applies to another recent win with Vale Garden Houses. We were engaged as an alternative to their local business relationship. Vale leveraged our technical presales expertise to provide confidence that their current requirements were translated into the right BT Cloud Voice capability.
Not only did we inspire confidence in the sales process, we were also offering the best pricing across their Cloud Voice requirement.
With every client we work with, we apply the following sales process.
1. Evaluation of existing connectivity and telephony services to ensure migration to Cloud is seamless and captures any important features.
2. Consideration of migration where existing ISDN charges apply, our team will apply to BT finance requesting any early termination fees to be waived.
3. Based on licence type, required handsets and calling minutes, our BT resources will look at the latest available offers and deals.
4. Ongoing support with dedicated account management via Network Union. However, this does not mean you cannot approach BT directly for support where required. In the event an issue or problem occurs, we are able to escalate into our own BT team based in Sevenoaks.
WAN / SIP / TRADITIONAL TELEPHONY / LAN / WIRELESS / CALL RECORDING / MERAKI
DATA CENTRE / SERVERS / VIRTUALISATION / STORAGE / DATA MIGRATION / BACKUP / CONTENT FILTERING / SECURITY AND PCI COMPLIANCE
BT COMPUTE IAAS / PRIVATE CLOUD IAAS / OFFICE 365 INTEGRATION / DESKTOP VIRTUALISATION / MICROSOFT AZURE
MPLS / VPLS / ETHERFLOW ETHERNET / BTNET LEASED LINE / CLOUD / SECURITY
24/7 SERVICE DESK / TECHNICAL EXPERTS / ITIL3 PROCESSES / ISO27001 SECURITY / ISO20000 ITSM / EVENT MANAGEMENT / IL3 / GPG13 SERVICES / 3RD PARTY MANAGEMENT