In 2017 BT awarded us with Premier Partner status for our expertise across
Our website is about products aligned with IT Management education. We write for Techtarget.com on all things WAN technology. Our free WAN buyers workshop has been used by all of our clients to begin their connectivity procurement journey. Today, we account manage BT WAN services for numerous UK & Global organisations including Permira Global, CDC Global, Russell Finex and Medivet to name but a few.
All of our clients contract directly with BT end to end including support and billing. The agency model allows our larger clients to benefit from the financial and logistical capability of BT with the highly agile and focused account management of Network Union. Our revenue is made under contract with BT.Learn More
A free 2-hour workshop held at your office covering MPLS, SD-WAN & VPLS.Learn more ·
The finest free IT Managers resources, winner of the BT Award for Innovation.Learn more ·
If you're unsure of requirements or simply wish to learn more about how we work. Book a coffee.Learn more ·
New for 2017, our IT Managers WAN buyers podcast. Easy consumption of our latest thinking on the move.Learn more ·
Join Permera, British Legion, Tilney Best Invest, CDC and others. They all started their managed WAN services journey via our free 2 hour workshops. The Art of WAN procurement will train your team in the latest technologies using real world scenario’s including SD-WAN, MPLS, VPLS, Security and Cloud. In 2017, we've added a complete module dedicated to SD-WAN design scenarios.
We've won the BT Award for Innovation for our step-by-step IT Managers WAN buyers Mindmap. The content forms the basis of our sales process. At a glance, IT Managers are able to view the risks, pitfalls and opportunities associated with Global and UK WAN procurement.
Additional content includes our WAN requirements template in MS Word format, the Art of WAN Procurement e-Book and link to our podcast.
In some instances, IT teams are faced with a challenge where the answers are not clear. In this case, meet us for a coffee and we'll share our thoughts and ideas surrounding the latest thinking across WAN services, cloud and security.
All of our Account Management teams are technical, most are Cisco accredited and offer significant value based on hard won experience.
New for 2017, our WAN buyers podcast hosted by Robert Sturt, our lead content writer, producer and BT Partner Principal.
Robert writes for Techtarget.com and will be sharing the latest thinking across MPLS, VPLS and SD-WAN technology including Cloud and Security.
For technology professionals, The Network Union is an indispensable WAN buyers resource. For buyers of BT UK and Global MPLS, VPLS, SD-WAN, BTNet and Short Haul Data services, we provide highly focused technical account management.
Our goal is first and foremost to educate our readers via content which provides IT Management with what you need to including practical step-by-step workflows helping your teams complete connectivity projects.
In fact, our WAN buyers Mindmap won the BT Innovation award. A single, at a glance document, depicting every key area you need to consider together with pitfalls, risks and opportunities.
We provide you and your team with what you need to know, where you need to look, and the technologies and trends you need to pay attention to within the Global and UK connectivity space.It's independent, insightful, and instantly applicable to your business challenges.
This kind of technical output is stored within a secure database ensuring any changes are always updated and captured. All of your WAN data is accessible from your laptop or portable device.
Application and site trend reporting. We build a picture of network performance over time using key performance indicators such as usage, latency, jitter, packet loss and uptime. * Note: capability depends on the statistics made available to Network Union. We work with a range of partners to resell network performance applications where required.
Customer edge and provider edge config checks. Device configuration is subject to change during contract and is often not correct from day one. We analyse, update and recommend changes based on our findings.
Quality of service configuration checking. We examine Quality of Service configuration and report using plain English on how your network is setup to process data in the event of congestion.
Add, moves and change validation. You submit the change to Network Union, we validate and create the change request with the provider on your behalf.
Documentation updates. A detailed Visio document will be produced as part of our presales process. The document is securely stored and updated whenever a change is submitted.
New projects. Throughout your WAN contract, additional sites may be added or new applications launched. We ensure the impact to the WAN is considered and risks documented.
SLA exception reports. Within our monthly reports, we look to align issues and problems to your service provider SLA and process claims on your behalf.
Quarterly workshop. Updates on the market, new technologies and solutions which may add value to a problem, issue or project.
All data is consolidated into a monthly bespoke report with quarterly face to face meetings to discuss the current state of the WAN with recommendations to key stakeholders within your business.
BT Partner of the Year 2017. BT Innovation Award Winner. Premier Partner of BT.